COOLY OWNER SUPPORT
TUTORIALS & MANUALS
Everything you need to get familiar with your Cooly, find the right setup information and get help when you need it.
Choose your bike below to find manuals, setup guidance, controls and ownership support relevant to your model.
START WITH YOUR BIKE
CHOOSE YOUR COOLY
Pick the Cooly you own and we'll point you towards the information that matters for your bike.
No digging through a giant manual library. Start with your model, then find what you need.
Some manuals available through Cooly Bikes are original manufacturer reference documents. They're useful for technical and reference information about your bike. For current Cooly Bikes warranty, servicing, compliance and customer-support information, use the current Cooly guides and policies linked throughout this page.
COOLY DOUBLE UP
COOLY DOUBLE UP SUPPORT
The Double Up gives you the everyday versatility of an all-rounder with more range to work with. Its dual-battery architecture means it is important to use information written specifically for the Double Up.
Owner's Manual
Find technical and reference information for your bike.
Assembly & Setup
Use model-specific guidance for setup and assembly.
Display & Controls
Get familiar with the display, controls and everyday operation of your exact bike and configuration.
Battery & Charging
The Double Up uses a dual-battery architecture, so use Double Up-specific battery and charging guidance.
Service & Support
Need maintenance, servicing or some hands-on help with your Double Up?
COOLY CRUISER PRO
COOLY CRUISER PRO SUPPORT
Your Cruiser Pro is built to handle a bit of everything. This is where you'll find the information to keep everyday ownership simple.
Owner's Manual
Find technical and reference information for your bike.
Assembly & Setup
Use model-specific guidance for setup and assembly.
Display & Controls
Get familiar with the display, controls and everyday operation of your exact bike and configuration.
Battery & Charging
Battery information can vary by model. Use guidance written specifically for your bike.
Service & Support
Need maintenance, servicing or some hands-on help with your Cruiser Pro?
COOLY DOUBLE BOLT
COOLY DOUBLE BOLT SUPPORT
The Double Bolt takes the Bolt experience further, including its extended-range setup. Use information written specifically for your Double Bolt.
Owner's Manual
Find technical and reference information for your bike.
Assembly & Setup
Use model-specific guidance for setup and assembly.
Display & Controls
Get familiar with the display, controls and everyday operation of your exact bike and configuration.
Battery & Charging
Battery information can vary by model. Use guidance written specifically for your bike.
Service & Support
Need maintenance, servicing or some hands-on help with your Double Bolt?
COOLY BOLT
COOLY BOLT SUPPORT
The Bolt has plenty of character, but getting familiar with it doesn't need to be complicated. Start here for manuals, setup information, controls and ongoing owner support.
Owner's Manual
Find technical and reference information for your bike.
Assembly & Setup
Use model-specific guidance for setup and assembly.
Display & Controls
Get familiar with the display, controls and everyday operation of your exact bike and configuration.
Battery & Charging
Battery information can vary by model. Use guidance written specifically for your bike.
Service & Support
Need maintenance, servicing or some hands-on help with your Bolt?
COOLY DRIFT
COOLY DRIFT SUPPORT
Your Drift is made for easy-going riding. Looking after it should feel just as straightforward. Use the sections below to find the right information for setup, controls, charging and ongoing ownership.
Owner's Manual
Find technical and reference information for your bike.
Assembly & Setup
Use model-specific guidance for setup and assembly.
Display & Controls
Get familiar with the display, controls and everyday operation of your exact bike and configuration.
Battery & Charging
Battery information can vary by model. Use guidance written specifically for your bike.
Service & Support
Need maintenance, servicing or some hands-on help with your Drift?
VERSION-SPECIFIC INFORMATION
KNOW WHICH VERSION YOU OWN
Some Cooly bikes are available in separate 250W Public-Road Versions and 750W Private-Property Versions. Use only the information provided for the version you purchased.
250W PUBLIC-ROAD VERSION
Use the setup, controls and ownership information supplied for your 250W Public-Road Version and check the current rules where you ride.
750W PRIVATE-PROPERTY VERSION
The 750W Private-Property Version is a separate configuration intended for private-property use where permitted. Advanced 750W settings information is not published through this public support hub.
If you're unsure which version you own or which information applies to your bike, contact the Cooly Crew before changing any settings.
BEFORE YOU RIDE
A QUICK CHECK GOES A LONG WAY
Before heading out, take a moment to give your Cooly a simple visual check.
RIDING ON PUBLIC ROADS & PATHS?
CHECK THE RULES WHERE YOU RIDE
eBike rules vary across Australia, so the best place for current riding guidance is our dedicated eBike rules pages.
We've kept the detailed compliance information there so this page can stay focused on helping you own and understand your bike.
QUEENSLAND EBIKE GUIDE
Riding in Queensland? Start with our Queensland-specific guide.
View Queensland GuideREAL SUPPORT WHEN YOU NEED IT
NEED A HAND WITH YOUR COOLY?
Sometimes it's easier to ask someone who knows the bikes.
If you can't find the answer here, tell us what you're riding and what you need a hand with.